Cart FAQs

 

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Frequently Asked Questions


Is Shopping Cart installed on my web server?

Yes, the Wired Grafix Shopping Cart is installed directly on our web server, which means no monthly fees and no transaction, email fees etc. We do install for $75, which includes building the databases, and reworking the cart header to reflect your business web site. ecommerce.htm
I have a payment gateway and I don't know if it is supported in the Select Solutions Shopping Cart.

All currently supported payment gateways are listed here: http://www.wiredgrafix.com/gateways.htm
Can I suggest new features?

Absolutely, we love customer input, ideas, and suggestions. You can submit ideas, please feel free to contact us.
What is your refund policy for Shopping Cart?

All purchases come with an unconditional 60 day money back refund guarantee. If at any time within 60 days of your purchase you don't think the Wired Grafix Shopping Cart is for you, we'll provide you with a prompt and courteous refund, usually within just hours of receiving your refund request. Simply contact us after purchase to request a refund. Contact Us contact.htm
Can I modify my copy of Shopping Cart?

Sure. The Wired Grafix Shopping Cart comes with complete PHP source code, so you are free to modify the code to suit your requirements. You are able to modify both the functionality of the applications and the look and feel of them to better suit your needs. Please keep in mind that all copyright notices must remain intact (in the source code) and that modified versions can not be resold or distributed without our prior consent. We also cannot support modified code carts.


What server requirements do I need to run the Wired Grafix Shopping Cart?

Don't worry too much about this as we will handle the install for you. User Requirements Operating System: Windows, Mac or Linux Web Browser: Internet Explorer (Windows) or any Gecko based browser such as FireFox or Safari (Windows, Mac, Linux).
  • Operating System: Linux, Unix, or Windows
  • Web Server: Apache Web Server, LigHTTPD, or IIS (with ISAPI_Rewrite installed)
  • Scripting Language: PHP 5.1.3 or above
  • Database: MySQL 4.1 or above
  • PHP's GD extension (enabled in PHP 5.0 or above)
  • PHP's SimpleXML extension (enabled in PHP 5.0 or above)
  • PHP's cURL extension or allow_url_fopen support (enabled in PHP 5.0 or above)
  • Optional: PHP's FTP module for remote backup support
  • Optional: Mod_rewrite for Apache for search engine friendly links
  • Optional: PHP's GZip extension for store design and logo downloading
Is there a time-limited or other type of trial I can download?

Due to the nature of the product, we cannot offer trial versions. We do however have an online demo, and we offer a 60 day, 100% Money back guarantee, so if you do have any problems or concerns. If you would like to use our online demo, please contact us.
Can I use the Wired Grafix Shopping Cart with an existing web site?

Yes. the Wired Grafix Shopping Cart can be used on its own or as part of an existing web site - you would simply customize the header and footer HTML in your store so that it looks like your existing website.


 

Read More.

Do I need to change anything when upgrading between my Starter/Professional edition to Professional/Enterprise edition?

No. The only thing that you will need to change is your license key that you will receive when upgrading. This can be changed through your store admin via the Store Settings page in your store's control panel.

Click here to view more information on our shopping carts.
How often are product updates released?
Product updates (which include bug fixes) are generally released every 4-8 weeks. Product upgrades (which include new features) are generally released every 2-6 months. You can purchase yearly support software update for a nominal fee each year..



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We Speak English
We speak English - not techno-babble or some other language. You will be able to understand every step of the way in bringing your business to the internet. We will not confuse you with techno-babble.


 



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